As an E-Commerce Manager, you will be responsible for overseeing and managing our company's online sales and presence. Your primary goal will be to enhance the customer experience, increase online sales.

• Account Management – Develop and manage relationships with key e-commerce retailers, marketplaces, and direct-to-consumer (DTC) partners to drive sales growth.
• Sales & Revenue Growth – Achieve sales targets by optimizing listings, pricing, and promotional strategies across online channels.
• E-commerce Strategy Development – Create and implement a tailored e-commerce strategy for both private label and branded pet food products.
• Digital Shelf Optimization – Ensure best-in-class product content, including descriptions, images, SEO, and customer reviews, to enhance conversion rates.
• Performance Analysis – Monitor e-commerce KPIs (sales, traffic, conversion rates, ROAS, etc.), generating insights and action plans to maximize performance.
• Promotions & Campaigns – Plan and execute digital marketing and promotional activities in collaboration with internal teams and retail partners.
• Inventory & Supply Coordination – Work closely with supply chain teams to ensure proper stock levels and minimize out-of-stock risks.
• Market & Competitor Insights – Track market trends, customer behaviour, and competitor activities to adapt and refine e-commerce strategies.
• Cross-functional Collaboration – Work with brand marketing, category management, and logistics teams to align e-commerce growth with overall business objectives.
• Innovation & Continuous Improvement – Stay ahead of e-commerce trends, testing new approaches (e.g., subscription models, D2C opportunities, influencer partnerships) to drive future growth.
• Other tasks assigned by direct supervisor

• Higher education, ideally in commerce or marketing.
• Minimum 7-10 years sales/marketing and 3 years in commerce 
• Strong E-commerce and FMCG experience
• High computer literacy, integrated systems
• Up-to-date knowledge of digital marketing 
• CRM knowledge, proven sales target achievements
• Excellent communication, presentation, and networking skills. 
• Reliability, precision, ability to work independently
• English proficiency at a negotiation level.